http://www.ttoolboxes.ca/blog/index.cfm The Blog for Technical Toolboxes Canada, Ltd. (TTC), Jobsite Toolbox, and MyCompany Toolbox. We talk about Business Process Management (BPM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Sales Force Automation (SFA), and general business automation topics. en-us Wed, 19 Jun 2013 08:45:35 -0600 Mon, 16 Apr 2007 20:25:00 -0600 BlogCFC http://blogs.law.harvard.edu/tech/rss twest@ttoolboxes.ca twest@ttoolboxes.ca http://www.ttoolboxes.ca/blog/index.cfm/2007/4/16/Can-You-Possibly-Have-Too-Much-Information-in-Your-CRM I have been working in the public information business for a while now and am very clear about privacy laws and just how sacred personal information is and how important it is to handle personal information very carefully indeed. The amount of information we are gathering about our customers and contacts is growing exponentially, probably because we can. If you only knew how much information is captured and actively used by Data Warehouses, Wal-Mart warehouse is at least 500 terabytes, according to an eWeek.com article I read, <em><a href="http://www.eweek.com/article2/0,1895,1675960,00.asp" target="_blank">At Wal-Mart, World's Largest Retail Data Warehouse Gets Even Larger</a></em>. Short answer to the question is no, but if you do collect information you better take very good care of it. [More] Business Analysis Tom's_Blog Business Intelligence TJ Maxx Paul Greenberg Skype Social Network Wal-Mart CRM Data Warehouse Mon, 16 Apr 2007 20:25:00 -0600 http://www.ttoolboxes.ca/blog/index.cfm/2007/4/16/Can-You-Possibly-Have-Too-Much-Information-in-Your-CRM