http://www.ttoolboxes.ca/blog/index.cfm The Blog for Technical Toolboxes Canada, Ltd. (TTC), Jobsite Toolbox, and MyCompany Toolbox. We talk about Business Process Management (BPM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Sales Force Automation (SFA), and general business automation topics. en-us Thu, 09 Sep 2010 03:20:10 -0600 Tue, 17 Feb 2009 21:49:00 -0600 BlogCFC http://blogs.law.harvard.edu/tech/rss twest@ttoolboxes.ca twest@ttoolboxes.ca http://www.ttoolboxes.ca/blog/index.cfm/2009/2/17/CRM-Suggestions-for-Automakers-Part-One <p><strong>CRM Suggestions for Automakers, Part One</strong><br /> For most of us, the second largest purchase after our homes is our automobiles. As a person who provides CRM (Customer Relationship Management) and Business Intelligence consulting, products, and services I often wonder why the automakers haven&rsquo;t latched on to this powerful tool. I know for sure the automakers have all their customers in a nice tidy database and they use that database to send us brochures, offers, letters, and other communications. What I have in mind is a bit more elaborate and will be a series of blog entries as I am sure there will be comments and discussions that will evoke more ideas on this subject. [More] Collaboration Products Automotive CRM Business Intelligence One to One Marketing Tom's_Blog Tue, 17 Feb 2009 21:49:00 -0600 http://www.ttoolboxes.ca/blog/index.cfm/2009/2/17/CRM-Suggestions-for-Automakers-Part-One