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ERP and CRM Provides Better Communications with Colleagues and Clients

ERP and CRM Provides Better Communications with Colleagues and Clients
I think it is time to talk about Sealweld. Not so much Sealweld as such, as they are extremely successful multi-national small business. Sealweld is just a great example of a company that has figured out how to do business anywhere in the world whether it be the Far East or Dubai, they have seen it all. I would like to think that we have at least helped in the success of this company. We installed our Toolbox at Sealweld and this enabled them to tie their CRM together with the ERP and Project Management features of the system. They now share documents and project details with each other as if they were in the same building working side by side when in fact they are usually in Calgary while the rest of their operations are taking place elsewhere. CRM helps us to sell more and it also makes it easier to communicate with everybody in your work sphere.

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I Want My Data When I Want It, Chapter One

I Want My Data When I Want It, Chapter One
It was great to see some of my old colleagues from the Energy Pipeline Industry last night. Ever since my work with DATAP Systems, Valmet Automation, PRCI, PIG, TechCorr, El Paso,  Scientific Surveys Ltd, and many other pipeline operators, service companies, organizations, and consultants, I have heard the same thing over and over again, “I just want my data, when I want it, and I want to be able to find it quickly……”, there are more “ands” to add here, but this is chapter one of this line of thought.

The pipeline business is data intensive with data flowing from SCADA, shipping and transport, custody transfer, integrity management and pigging, security (videos, satellite photos, etc.), and knowledge based information.

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Portable ERP is a Beautiful Thing!

Portable ERP is a Beautiful Thing!
 “I just want to cut down on the morning smoking, coffee drinking, and generally wasting precious time every day”, that quote was one of the main factors in the ERP decision of a successful construction service businessman. He just wanted to be the best in our city and beyond and he knew without a shadow of a doubt that he needed to change the way they were doing business. So he built a custom ERP system that worked for his industry, and then built a portable version of the ERP system and never looked back.

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Socializing CRM

Socializing CRM
One of the catchy words in computing is “Socializing”. I first heard the word from my colleague and collaboration marketing expert, Frank Teklitz. We were working on making some upgrades to our current version of the MyCompany Toolbox  CRM system. The light really turns on for CRM when you think about bringing the people in the CRM together to achieve goals and objectives. I was reminded of “Socializing” when I recently read a quote the following article, http://www.itbusinessedge.com/item/?ci=24043 here is the quote:

“Though SAP and Salesforce.com use Blogs, Podcasts, and communities to communicate with their customers and their employees, they have yet to integrate these social networking tools into their technology platforms. This is an oversight, opines this author, who makes the case for the value of social networks in CRM . Procter & Gamble has formed a social network called Vocalpoint, composed of 600,000 moms — each of whom has minimum of 25 other moms associated with her. The "lead" moms distribute products samples and gather feedback for P&G. Thus P&G gains invaluable data and marketing buzz simply by enlisting customers, who in turn enjoy the feeling of empowerment the network provides.”
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Paul Greenberg - February 7, 2007

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