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The Responsibility Matrix (Circle Dot Chart)

The Responsibility Matrix (Circle Dot Chart)
Years ago I sat in a presentation by the best Project Manager I have ever met. I had worked with several people that ran multi-million dollar projects in the US Air Force and had delivered on-time, on-budget projects, but they all seemed to do so with great difficulty and I was resigned to this being “just the way it goes”, then I met Mr. Ron LeFleur. Ron made Project Management look easy, even though he had several horrendously difficult projects in his life. We had the distinct pleasure of sitting with Ron for three days and learning his secrets. At the end of his presentation he told us we had all his secrets and every one of us can now do the job just as well as he ever did. I still think he was special and gifted, but his little session helped me more than all the training and experience I had up to that point. I had even sat through extensive PM training in the Air Force which was the equivalent to PMP training that is available today.

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Remote Control Business Procedures

Remote Control Business Procedures
Back in the late 80’s we were hooking up remote control business process for the US Air Force and the JSTARS program. The Engineers and Scientists in our Command Center in Boston demanded the same data we were producing in the test facility in Melbourne, Florida, so we figured out how to get it up to Boston as quickly as possible. So since those heady days, we’ve discovered how to make the internet work for the civilian world, and better yet how to automate our businesses using the Web. All of this technology has made it possible for the CEO to run the business by remote control. With increasingly demanding global businesses, the CEO can no longer be in the same building with all staff, in fact can rarely be in the same time zone or even country. So in order to keep any semblance of order and balance in the life of a CEO something has to be setup to run the company by “remote control”. There are three primary tools to create this process and they are, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Process Management (BPM).

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